Returns & Exchanges

At WAU, we want you to glow with confidence in your purchase. If you are not completely satisfied with your beauty products, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the unused or gently used products in their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.